*All prop hire is for 1 day only unless alternative arrangements have been made.​

 

How do I submit an enquiry?

1. Browse our décor collection and add your chosen items to cart.

2. Proceed to checkout to submit your quote enquiry and view pricing.

3. We’ll contact you to arrange your complimentary consultation call.

4. After your consultation, we’ll finalise your quote, confirm availability, and secure your booking.

5. No payment is taken and your date is not confirmed until after your consultation call.

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Will my date be reserved?

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​Your date will be reserved once your non-refundable deposit has been received, following your initial free phone consultation.​

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Can I change my mind?

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​Of course. You're welcome to change your mind at any point before confirming your booking. Please note that once your deposit has been paid, it is non-refundable.

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Why can I see the price in my cart but not pay?

 

The price in your cart is there to give you an approximate breakdown of costs and an estimated quote (excluding delivery). No payment will be taken until after the consultation call, which you will book after the checkout page.

 

You will then be sent a payment link to pay a deposit.

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What are the delivery and set-up costs?

 

Please see the delivery details on our delivery page.​​​

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Do I need to arrange correspondence with my venue?

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No, we will get in touch with your venue and arrange everything where possible. A contact at your venue will be discussed during your first phone consultation.

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We want to make your day as hassle free as possible!